PRIVACY POLICY

APPLIANCE REPAIR – PRIVACY POLICY

This privacy policy page is a document issued by A-Repair to account for how we collect, use, disclose, and protect the Information you provide to us while using our website. This privacy policy particularly applies to only the A-Repair website and no third party website.

The content from this page will address the information protection concerns of anyone using our website for any purpose like booking our service, reading our articles, or making enquiries.   

Some of the information we collect on this website is information that can be used to personally identify a person called ‘Personal identifiable information’ while other information is information that cannot be used to identify any particular person, they are called ‘non-personal information.’

Website Usage and Consent

Using the A-Repair website shows that you agree to the way we collect, use, disclose, and protect any information we collect while using our website according to how it is stated in this policy. If you do not agree to the privacy policy of A-Repair, you should not use the website. If you have any enquiry to make concerning any part of our privacy policy, please contact us; a.repair.com@gmail.com

Information That We Collect

While using our website, blog, or requesting our services, we collect;

  • Personal Identifiable Information like your name, email, and phone number.
  • Information That Helps Us Fulfil Our Obligation to you in terms of our service like your location, Home address, or type of appliance you want to repair.
  • Information Indicated by Your Device or Browsers like your IP address, time and date of visiting our website, pages of our website that you navigated through, and other information indicated by your mobile device or browser.

When Do We Collect Your Information

We request personal information while you are filling a form on our website, booking our service through the website, or when you input any other information on the website.

What Your Information Is Used For

While using or navigating through our website we use the information we collect for some important purposes like;

  • Specifically identifying you and your service request.
  • Contacting you to schedule an appointment based on your service request.
  • Fulfilling our obligation (Home service appliance repair) by locating the address you provide.
  • Communicating and updating you about our special offers, promo, and discounts.
  • Informing you about any changes in our services.
  • Getting your feedback about our services in order to measure customer satisfaction.
  • Providing customer support.
  • Understanding how visitors use our website.
  • Storing information in order to provide a tailored experience on a second visit to our website.
  • Analysing information to know which part of our website needs improvement.
  • Understanding customer’s preferences and needs.
  • Inviting you to answer survey questions about our services.
  • To notify you about any uploaded content that is in line with your interest.

In doing all of these, your privacy is of utmost importance to us and we will not use your information in any way that will infringe this privacy policy. We will ensure that we keep your information protected and secure.

How We Protect Your Information

We take responsibility for protecting the information you provide by taking all the technical and organizational measures needed to keep your information safe and secure. We ensure that your information cannot just be accessed by anyone but by key people within the organization and that is only when it is necessary. This is to keep your information safe from unauthorized use or unprotected sharing.

We will not at any point give or sell out your information to another organization for any commercial or marketing purpose. 

Does our website have Cookies?

We use cookies on our website just like most websites. Cookies help us store some amount of important information that you give while using our website. These include your choices, location, preferences, and other bits of information required to access some pages of our website.

Cookies help to store this information so that when you visit our website the next time, you wouldn’t need to refill some forms and input some information that you had already inputted on your first visit.  You will automatically receive a tailored experience according to your initial choices or preference.

Cookies are usually transferred from a website to your browser in other to hold information as you navigate through the website. You can, however, choose to disable cookies if you do not want it. This can be done through your browser settings.

Leaving your cookies enabled will however help you get a better experience and access all features easily while using the website.

Website Visitors Information Disclosure

We will not transfer or sell your information to any organization or company for marketing purposes. All personal identifiable information that we collect will not be transferred for any unauthorized reason. However, Non-personal information like IP address or ‘pages visited the most’ might be disclosed to third parties who offer website-related services like analysing website information to improve website effectiveness.

Link to Other Websites

If you find any link to another website on our website and you choose to click the link, we advise that you read through the privacy policy of the third-party website before using the website. We are not responsible for the collection, use, and disclosure of any information that you input on a third-party website.

California Online Privacy Protection Act

The California online privacy act which is also known as CalOPPA states that any company/organization around the world that uses a website and that has a probability of being used by a resident of California must include a clear and easy to understand privacy policy.

In compliance with the California online privacy protection act, our website has included a clear and easy to read privacy policy that has a link with the word ‘PRIVACY’ included as required.

Also, users will need to register their consent and acknowledge their understanding of our website privacy policy by clicking to accept the privacy policy.

What We Do When We See ‘DO NOT TRACK’ Signals

We do not track once we get ‘DO NOT TRACK’ signals from your browser.

Right to Update or Remove Information

We acknowledge that you have the right to update your information on our server at any time you want. You can also request that your information be removed from our server.

How Long Do We Hold Your Information For?

We do not hold your information for longer than necessary. We will only store your information for as long as you use our website and our services. We regularly review the information we have on our server to ensure that we are not holding any information for longer than necessary.

Children Online Privacy Protection Act

In compliance with the Children Online Privacy Protection Act (COPPA), we do not knowingly collect information from individuals who are below 13 years of age without the consent of their parents. If we notice that a child under 13 years of age has inputted any information on our site, we will ensure that we take such information down from our server as soon as possible. If as a parent, you notice that your child has inputted any personal information on our website that you are not comfortable with, please contact us; a.repair.com@gmail.com

Policy Privacy Change

This privacy policy will be reviewed from time to time. You will be notified if there is any significant change in the privacy policy. We advise that you check the privacy policy periodically to see if we have made any changes. Our privacy policy becomes effective once it is posted.

Contact Us

If you have a question or concern about this privacy policy, please reach out to us.

Head office: 29 Stevenharris Dr, Etobicoke, ON M9C 1T9

Call us: 647-333-3350

Send us a message:

a.repair.com@gmail.com